CAN YOU DELIVER TO ME OUTSIDE LAGOS?
Yes, Computervillageonline.com delivers products to customers anywhere in Nigeria. We have a partnership with FEDEX for deliveries outside outside lagos
CAN YOU DELIVER OUTSIDE NIGERIA?
Currently, Computer Village Online does not deliver outside Nigeria.
WHEN WILL I GET MY PRODUCT AFTER I PLACE AN ORDER (DELIVERY PERIOD)?
Our standard delivery timeline of 1-2 days in Lagos and 3-8 days for regions outside Lagos. As soon as your order is dispatched from our warehouse, you will receive an email to confirm that your package is on its way. You will also be contacted by our dispatch personnel on the day of delivery.
DO YOU HAVE AN OFFICE ADDRESS?
Yes we do. Our corporate office is located on Ikorodu Road and we also have a pick-up location inside the Computer Village. However, since we are an online store, we do not have physical showrooms. Once we receive your order, we will deliver it to your doorstep.
WHAT IF AM NOT HOME AT THE TIME OF DELIVERY?
Our dispatch personnel would call you before making the delivery. If you are unavailable to receive your item, a re-delivery will be scheduled within 3 days. Please note that your order will be cancelled after 2 re-delivery attempts.
CAN MY PARCEL BE DELIVERED TO AN OFFICE ADDRESS?
Yes. Your parcel can be delivered to any address convenient for you. To make this possible, you must enter your preferred address as your ‘shipping address’ before you checkout.
WHAT IF I CANNOT FIND MY PARTICULAR PRODUCT ON COMPUTER VILLAGE ONLINE?
If we do not currently have your particular item, please inform us (contact our customer service team at firstname.lastname@example.org or call us on 080 9898 7870) as we are always looking to broaden our product selection and keep our customers satisfied. However, we have a variety of other products that are similar to what you want.
MY ITEMS HAVEN'T ARRIVED YET. WHAT CAN I DO?
If you haven’t received your items after the 5th day, kindly contact us on 080 9898 7870 or send an email to email@example.com (quoting your order number).
WILL MY CARD DETAILS BE SAFE?
Yes, we use ‘Secure Socket Layer’ (SSL) technology to encrypt your payment card to ensure your details are safe.
HOW DO I MAKE PAYMENT?
Computervillageonline.com has two payment options to choose from: Pay on Delivery or prepay via local and international Mastercard, VISA and Interswitch Verve cards. When you place your order on our website, these options are displayed and you can choose an option that is suitable for you.
WHY HAS MY CARD BEEN DECLINED?
There can been several reasons why your card has been refused such as the use of a wrong PIN. For further details, please contact your card issuer.
How To Make Orders
Step 1: You should have either an interswitch powered debit card or verve
Step 2: Select a product and add to cart
Step 3: Click on check out at the top right corner of the page
Step 4: Enter your personal details them click make payment using interswitch
Step 5: On the payment gateway, select your card type and provide card details, pin, and any required information
Step 6: Follow on-screen instruction to return to home page after payment